Talktowendys is a survey program held by Wendy’s by creating the customer portal here at talktowendys.com. The main purpose of this survey is to collect the valuable information from the customers so that Wendy’s can get to improve the restaurant service in a better way. Basically, Wendy’s survey www.talktowendys.com survey is trying to ask about some aspects and issues related to this restaurant. So we can say that Wendy’s survey at talktowendy’s.com is beneficial for both side. Not only it will bring a good impact for the customer, it also will bring a good influence for the improvement of the restaurant at any Wendy’s restaurant number.
The main purpose of the survey at www.talktowendys.com for customers
For the company, customer’s responses can help to enhance the restaurant service. Meanwhile, for the customers, they can get a better service in the next time visiting the restaurant and even they can get a lot of benefits. For some reasons, Wendy’s team also think that the survey is useful to control and evaluate their business. Besides, for the customers, Talk to Wendy’s is the way to share their feedback in an easy way to do. Furthermore, the survey takers can get a coupon code as a survey gift such as Wendy’s premium sandwiches.
The procedure of taking Wendy’s survey at wendyswantstoknow.com or www.talktowendys.com is simple enough to do for everyone. You can finish the series of questionnaires in a few minutes and I guess you can finish the survey with just hanging on your comfy bed or chair as well. Here are the guidelines and steps to take part in Talk to Wendy’s you need to follow.
You need to make an access to Wendy’s survey portal
The first thing you have to do is you can start the survey by accessing www.talktowendys.com. This address is the old Wendy’s survey website and you can also visit the new url of the website in where www.wendyswantstoknow.com as the new survey site. Even you access the first address, the site will redirect you to Wendys Wants to Know at the end of the loading page. When you land on Wendy’s customer survey portal, you can see that www.talktowendys.com english is the talktowendys default. Yet, though it is talktowendys default, you can still select one of the languages and you can change it into French or Spanish as you preference.
You have to input the restaurant number and the time of your visit
Every Wendy’s outlet or restaurant has its own number as an identity which you can see at Wendy’s store number list. This number is printed on the top section of your receipt and this number also will be your talktowendys com code to enter the survey. The restaurant code has eight digits of numbers. When you have accessed the web portal, you can start typing the numbers into the form along with the date and the time you’ve visited the restaurant. It does not matter if you forget it because you can look for this details on your receipt. So, I really recommend you not to throw your receipt away. Besides, Wendy’s survey page provides a calendar icon so that you can click on this calendar icon to choose the date in case you forget the details. After entering the time, you can press the start button to start taking the survey. Usually, the site also requires you to write the total amount which you spent in Wendy’s and you need to answer it honestly.
You must finish the survey by answering all of the questions
After you are completing all of your personal information and the data asked about the restaurant and the time you visit Wendy’s, you have to respond each questions asked by Wendy’s in the webs survey. Do not take it too seriously and you just can take it with laying down on your bed. You just need to provide the answer based on the real condition and the real experience that you are getting when visiting Wendy’s. After you have done all of the questions, there will be a section where you can leave some comments and you can tell everything you are going to say about Wendy’s. Pleas be honest when answering the survey because Wendy’s need to consider their customer’s opinion. This is the key when you take the survey. So, you should tell the true experience to them.
The reward customers can get by taking part on this survey
The reward is given to the users at the end of the survey after completing the survey successfully by giving wendys coupons $2 off salad and many more. Users receive a free food coupon at the end of the survey and they can use the coupon to redeem a lot of foods at the restaurant. You can see that getting free large sandwiches at wendy’s is not impossible right now. The validation code is used to be redeemed for free food at Wendy’s restaurant when you are visiting the restaurant again in the next time. The code should be noted down on the back side of your visit receipt and you need to show it at the cashier when purchasing the free food.
Questions included in Wendy’s survey are related to guest satisfaction which includes guest overall experience, food quality, food order precision, attitude by employees, payment thing and purchase facility you get when visiting one of the restaurants. Users have to answer and rate such question in the survey to help bringing Wendy’s into the next level of customer’s care and service. For more information, you can also seek for help at www.talktowendys.com home page to find the contact or you can simply send an email to the Wendy’s email that has been provided in the website.